Claims Adjuster Trainee - Cincinnati, OH
As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. Building relationships primarily over the phone in a fast-paced office environment, you’ll learn how to resolve a high volume of claims efficiently while managing the claims process from start to finish. Bring your passion for helping others to our team and we’ll teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
Duties & responsibilities (upon completion of training)
- Determine liability (who’s at fault for the damages)
- Interview customers, claimants, and witnesses
- Partner with appraisers/estimators to manage vehicle repairs
- Negotiate with customers and other insurance carriers
Must-have qualifications
- Bachelor's degree or a combined total of five years of work experience and/or college education
- Work or educational experience must include:
- Making decisions
- Solving problems
- Planning, prioritizing and organizing
- Effectively communicating verbally and in writing
- Customer service
- Valid driver’s license
Pay: $46,500 annually
Schedule: Monday through Friday 8 AM to 5 PM (during onboarding and training). Saturdays required after training is completed working 9 AM to 6 PM for a 5-day work week.
Benefits
- Gainshare bonus up to 16% of eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
- 401(k) which includes dollar-for-dollar company match of up to 6%
- Diverse, inclusive and welcoming culture with Employee Resource Groups
- Career development and tuition assistance
- Onsite gym and healthcare at large locations
- Wellness program to help you maintain a better quality of life
- Medical, dental, and vision, including free preventative care
Equal Opportunity Employer