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Intern, Human Resources

Jumpstart Your Future through The J.M. Smucker Company Internship Program 
Looking for a world-class internship program at a Fortune 500 company? At Smucker, we’re committed to offering you a world-class experience and the opportunity to: 

  • Learn: Realize your potential in a collaborative, supportive environment where you’re part of the Smucker Family and challenged to be your best.  
  • Grow: Receive hands-on training from a dedicated mentor and connect with peers and leaders across our Company.  
  • Lead: Contribute to high-profile projects that support our strategic priorities along with opportunities to get involved.  
Your internship at Smucker will help set you apart after graduation, with full-time roles regularly offered at the completion of their internship to those who excel. You’ll also benefit from intern housing assistance, should you qualify based on proximity, to ensure you have a positive experience and are financially able to afford the cost of living for the length of your internship. 
Your Opportunity: Human Resources Intern (Orrville, OH)  
As an intern within our Human Resources department you will serve as a resource for current and former Smucker employees, their families and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. You will also analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues, and communicate resolutions to employees. 
 
You will gain meaningful and translatable experience in leveraging your knowledge base to target and customize unscripted responses to individual employees (based on location or union specific programs, grandfathered provisions, etc.). You will also experience growth in regard to your profesional development and the ability to manage professional relationships. 
 
What We’d Need From You  

  • Rising senior with requisite educational experience in Human Resources or related field 
  • A GPA of 3.0 or higher 
  • General knowledge of computer systems and programs including but not limited to, Microsoft Office Suite 
  • Agile learning, attention to detail and a quality mindset, knowledge of standard business practices and professionalism in an HR environment as well as a passion for HR and serving our employee population 
  • A passion to help in our Inclusion, Diversity & Equity journey – working toward a thriving community where everyone feels mutual respect, a sense of belonging and can express their whole selves 
Want to Learn More? 
The J.M. Smucker Company: www.jmsmucker.com/about 
Our Internship Program: www.jmsmucker.com/careers/internships